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Fin: The AI Chatbot Revolutionizing Customer Support | Intercom

Discover Fin, Intercom's sophisticated AI chatbot. Solve customer issues with personalized, multilingual conversational AI. Optimize your support with Fin's advanced integrations and customizations.

Semrush Rank

40.9k

Location

Hayes, United Kingdom

Tech Stack
Next.js ; ReactNode.jsContentfulNext.jsNext.js ; NginxStorybook

Powerful Features

Discover what makes Fin by Intercom stand out from the competition

1

Sophisticated AI Language Models

Fin uses the latest AI technology to deliver safe and accurate conversational answers.

85%
2

Simple Setup & Customization

Quickly integrate Fin with your existing systems and configure it to meet your unique support needs.

90%
3

Instant Answers from Multiple Sources

Fin draws on various sources, like Intercom articles and Zendesk, to provide instant support.

95%
4

Content Targeting

Tailor your support by displaying the right content for the right customer based on their profile.

100%
5

Custom Answers with Rich Media

Create bespoke answers that include rich media and data from external sources for a comprehensive support experience.

100%
6

Seamless Human Handoff

Fin can escalate complex issues to live support agents ensuring customers receive the help they need.

100%
7

Omnichannel Support

Engage with customers across various channels, including Intercom, WhatsApp, SMS, and more.

100%
8

Multilingual Capabilities

Fin detects and responds to customer inquiries in 43 different languages.

100%
9

AI-Enriched Automations

Integrate Fin with workflows to create personalized and connected customer experiences.

100%

Real-World Applications

See how Fin by Intercom can transform your workflow and boost productivity

Immediate Customer Support

Businesses can provide instant, 24/7 support, reducing wait times and improving customer satisfaction.

Impact Level:
High ROI

Reduced Support Workload

Automatically resolve common inquiries, allowing customer support teams to focus on more complex issues.

Impact Level:
High ROI

Custom Support Experiences

Deliver personalized support experiences by integrating Fin with your existing customer data.

Impact Level:
High ROI

Global Customer Engagement

Use Fin's multilingual capabilities to support and engage with customers worldwide.

Impact Level:
High ROI

Data-Driven Optimizations

Leverage Fin's reporting tools to continuously improve your customer support strategy.

Impact Level:
High ROI

Final Thoughts

Fin by Intercom transcends traditional AI chatbots by providing tailored, accurate and immediate customer support. Experience revolutionary customer service with Fin's seamless integration and multilingual support.

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