Floatbot.AI

2017
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Revolutionize Customer Engagement with Floatbot’s Generative AI Platform


Floatbot is the forefront of conversational AI, assisting businesses in deploying AI-driven chatbots and voicebots across various digital channels without the need for coding. Increase efficiency, sales, and customer satisfaction with our intuitive, no-code generative AI platform.

Semrush rank:2.8m
Location:Bhavnagar, India
Tech Used:
Nginx, PHP,
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Features

  • Omnichannel Chatbot: Deploy chatbots across multiple customer touchpoints, providing a seamless and consistent experience.
  • Voicebot- Contact Center AI: Deliver natural, conversational interactions in over 150 languages with Floatbot's Voice AI.
  • Live Chat with Co-browsing: Combine live chat support with co-browsing to interact with customers in real-time on their screens.
  • AI Agent Assist: Enhance human agent efficiency with AI-powered support, offering relevant information and guidance.
  • Cognitive Search: Enable your bots to learn from unstructured data, improving with each interaction.
  • NEO - Speech Transcription: Incorporate real-time automatic speech recognition (ASR) in applications at 95% accuracy.
  • Floatbot Armor: Protect your user interactions with advanced security measures and voice recognition technology.

Use Cases:

  • Increase Digital Sales: Boost digital sales by automating the sales journey with conversational AI bots, resulting in a 150% sales increase.
  • Automate Claims Submission: Simplify insurance claims processing by deploying AI across digital channels, enhancing customer experience.
  • Conversational Banking: Deliver exceptional banking experiences for both corporate and retail customers through conversational AI.
  • Automated Collection: Reduce the costs and improve the efficiency of debt collection with AI-driven chatbot and voicebot solutions.

Leveraging Floatbot's next-generation AI, businesses can transform their customer interactions by automating complex tasks, enhancing support, and driving sales growth with ease and without the need for extensive technical knowledge.


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