Transform Your Enterprise Support with Ambient AI Agents
SupportLogic enhances your ticketing system by deploying AI agents to eliminate inefficiencies and improve customer support, making it reliable for enterprise needs.
1.3m
Powerful Features
Discover what makes Supportlogic stand out from the competition
Data Extraction Engine
Consolidates data across enterprise systems of record, normalizing it to a universal format for seamless integration.
Signal Extraction Engine
Extracts nuanced signals from complex customer interactions, enabling precise sentiment analysis.
Context Engine
Maintains contextual memory across interactions, channels, and contact boundaries to ensure continuity.
Orchestration Engine
Integrates AI with custom alerts, events, and rules to enhance productivity and efficiency in support operations.
Real-World Applications
See how Supportlogic can transform your workflow and boost productivity
Proactive Customer Support
Real-time sentiment analysis allows you to predict and prevent customer escalations, enhancing overall support efficiency.
Improved Customer Sentiment
Shift from product-centric to customer-centric approaches to improve customer sentiment and health scores.
Efficient SLA Management
Reduces SLA misses by extracting and acting on customer interaction signals, ensuring timely responses.
Final Thoughts
SupportLogic empowers enterprises to navigate the complexities of customer support with advanced AI technologies, ensuring better customer experiences and operational efficiency.
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