IRIS Clarity

Features

• AI-Powered Voice Isolation: Leverage cutting-edge AI to eliminate unwanted background noise, ensuring only clear, intelligible speech remains during calls.
  
• Versatility Across Call Stages: Deploy IRIS Clarity as an app or SDK to improve interactions during IVAs, live customer calls, and post-call analytics.
  
• Improved IVA Accuracy: Achieve more accurate word recognition and routing in your Interactive Voice Response systems for a streamlined customer journey.
  
• Stress-Free Live Calls: Facilitate clearer conversations and satisfied customers, leading to more effective communication and fewer repeated requests.
  
• Enhanced Post-Call Analysis: Benefit from more accurate transcriptions and diarisation, empowering data-driven insights and quality assurance in call analytics.
  

Use Cases:

• Before the Call: Use IRIS Clarity to ensure your IVA systems recognize customer intent accurately, aiding in effective call routing and deflection.
  
• During the Call: Implement IRIS Clarity to make live calls crystal clear, thereby increasing customer satisfaction and operational efficiency.
  
• After the Call: Utilize IRIS Clarity's noise-free audio to enable precise transcriptions and categorization in post-call analytics, improving quality control.
  

IRIS Clarity offers a comprehensive solution for noise-free communication, empowering businesses to improve customer interactions, enhance IVA performance, and ensure the accuracy of call analytics. Its AI-based voice isolation facilitates clear, efficient, and stress-free conversations, essential for achieving successful outcomes in the noisy digital communication landscape.