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MagicReply by Crisp: Revolutionizing Customer Service with AI

Discover MagicReply, the AI-powered virtual assistant by Crisp that transforms customer service. Personalized, multilingual support driven by the proprietary Crisp AI model offers seamless collaboration between human agents and AI.

Pricing

Freemium, €25/mo

Semrush Rank

153.9k

Location

Nantes, France

Tech Stack
Nuxt.jsVue.js ; Nuxt.js

Powerful Features

Discover what makes Crisp MagicReply stand out from the competition

1

Crisp AI Technology

Empower your customer service with our state-of-the-art proprietary machine learning model that learns from past interactions to enhance collaboration between AI and human agents.

85%
2

Multichannel & Multilingual Support

Offer support across various platforms and languages, making your customer service accessible and efficient for a global audience.

90%
3

Seamless API Integration

Maintain full control with a dependable API uptime, ensuring consistent and reliable service experiences.

95%
4

Personalized Responses

Deliver customized answers drawn from your previous conversations to provide trustworthy and fast support.

100%
5

Automated Summarization

Streamline agent transitions with automated conversation summaries, helping them quickly understand context at the start of new shifts.

100%
6

Audio to Text Conversion

Effortlessly switch between audio and text messages with automatic transcription for a more responsive and barrier-free support experience.

100%

Real-World Applications

See how Crisp MagicReply can transform your workflow and boost productivity

Optimized Agent Performance

MagicReply enhances agent efficiency by equipping them with quick access to concise conversation summaries and personalized response suggestions.

Impact Level:
High ROI

Customer Service Scalability

Scale your support capabilities without sacrificing quality, thanks to multilingual and multichannel AI assistance catering to diverse customer needs.

Impact Level:
High ROI

Accessible Customer Support

Cater to customers who prefer different communication mediums by seamlessly offering text or audio support as needed.

Impact Level:
High ROI

Final Thoughts

MagicReply represents the future of customer service, blending Crisp AI's cutting-edge technology with the human touch to create a superior customer experience. Join the beta and empower your service team with the advanced features of MagicReply.

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