Aide
2020Aide: Automate and Improve Your Customer Support with AI
Boost your customer support operations with Aide – implement AI for fast, effective customer service. Understand your inbox, save resources, and enhance customer satisfaction.
Paid, $300/mo
3.1m
Reykjavik, Iceland
Powerful Features
Discover what makes Aide stand out from the competition
Automated Intent Detection
Aide identifies customer intents swiftly to help resolve frequent issues.
Inbound Analytics
Discover improvement avenues and understand what can significantly impact user success and satisfaction.
Semantic Analytics
Understand how topics and contact reasons change over time based on customer's underlying intents.
AI Assist
With AI suggestions, save time on manual lookups and provide faster, consistent responses.
Knowledge Management
Organize, share and surface critical knowledge when required.
Automations
Automate common tasks, improve productivity and focus on what truly matters.
Real-World Applications
See how Aide can transform your workflow and boost productivity
Enhanced Customer Support
With AI-based suggestions and intent detection, resolve customer issues faster and effectively.
Efficient Onboarding
Aide helps new agents become effective and self-sufficient from day one by surfacing relevant knowledge.
Metrics and Analysis
Through inbound and semantic analytics, understand customer behavior, issues and make informed decisions.
Improved Productivity
Automate routine tasks, allowing your team to focus on complex tasks.
Final Thoughts
With Aide’s AI capabilities, automate your customer support operations and transform your approach with data-driven decisions. Efficient solutions, faster onboarding, and improved productivity await you.
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