Tiledesk

Features

• Cross-Channel Conversation Automation: Deploy AI-driven conversations easily across various channels including Web, WhatsApp, and Facebook, ensuring a cohesive experience anywhere your customers are.
  
• Intuitive Drag-and-Drop Interface: Create your ideal conversation flows with no coding skills using our user-friendly drag-and-drop interface, allowing you to preview and modify actions in real time.
  
• AI Knowledge Base Integration: Equip your chatbots with a robust knowledge base using LLM technology to deliver accurate and naturally flowing responses to customer inquiries.
  
• Personalized Product Showcase: Improve sales with our Carousel feature, which allows you to present personalized products at strategic moments, enhancing the customer shopping experience.
  
• ChatGPT Integration: Incorporate ChatGPT's generative AI for a state-of-the-art automated customer service experience, mimicking human-like interactions for better communication.
  

Use Cases:

• Event Coordination: Enhance event interactions by rapidly addressing attendee inquiries with Tiledesk's fast-response chatbots, boosting engagement and satisfaction.
  
• E-commerce: Revolutionize the online shopping experience with AI chatbots that assist in guiding customers through their purchase journey, reducing cart abandonment.
  
• Education: Streamline student and faculty queries by implementing AI assistants to handle frequent education-related conversations, saving time and resources.
  
• Customer Support: Improve your support infrastructure with AI-powered chatbots to provide instant assistance, reducing workload on human agents and elevating service quality.
  

Tiledesk is revolutionizing customer service with AI-powered automation tools. Offering an easy-to-use platform for seamless integration and conversation management, it's no wonder that Tiledesk is the preferred solution for brands aiming to improve engagement and efficiency.